SmartClinic India All-in-One Clinic Management Software Brochure — OPD to IPD, Complete Digital Control

All-in-one cloud platform for appointments, queue, OPD prescriptions, USG/Pathology/ECG/X-Ray reports, IPD management, pharmacy, billing, analytics & more. Built for Indian clinics, hospitals & diagnostic centers.

35+

Modules

Clinical Services

Languages

100%

GST Compliant

Hidden Charges

All Modules

Appointments

OPD

USG

Pathology

ECG

X-Ray

IPD

Nursing Charts

Medicine Admin

Pharmacy

Queue

Billing

TV Display

QR Registration

Analytics

Patient Portal

Patient Register

Feedback

Free Tools

Quotations

Blog & CMS

Website Builder

Doctor Accounting

Referrals

Online Store

MIS Reports

Wallet

Multi-Branch

Push & Email

Backup & Restore

Audit Logs

Settings

Module 1

Smart Appointment Booking

Central booking hub for all clinic services

Booking Features

Book OPD, USG, Pathology, ECG, X-Ray — all from one screen
Walk-in patients get instant tokens — no signup required
Sequential token numbering: T-001 (OPD), U-001 (USG), P-001 (Pathology)
Doctor-wise, date-wise slot management with conflict prevention
USG sub-type selection — Abdomen, Pelvic, Obstetric, Thyroid, etc.
Service-specific notes & referred-by doctor fields
WhatsApp confirmation sent automatically after booking
Reschedule & cancel appointments with status tracking
Today's appointments dashboard with status filters

Module 2

OPD Management

Complete consultation workspace with prescription generation

OPD Features

Doctor's prescription workspace with vitals, complaints, diagnosis, medicines, advice
Medicine entry with dosage format: Name + Dose + Frequency × Duration
Follow-up date field with auto-reminder capability
Auto-populated patient details & appointment context
Prescription versioning — every edit archived with timestamp & editor name
Print on clinic letterhead with configurable margins
Blank prescription option for handwritten notes
Patient timeline — complete visit history across all departments

Module 3

USG Management

Sonography report generation with scan image uploads

USG Report Features

Daily USG appointments dashboard with status tracking
Professional USG report with Findings & Impression fields
USG sub-type based — Abdomen, Pelvic, Obstetric, Thyroid, KUB, etc.
Scan image upload — attach multiple sonography images
Report versioning — every edit tracked with timestamp
Print on letterhead with customizable margins
USG rate configuration with billing auto-fill

Module 4

Pathology Management

Lab reports with 30+ test panels & automated range checks

Lab Report Features

30+ standardized test panels — CBC, LFT, KFT, Lipid Profile, Thyroid, Urine & more
Multi-panel selection — combine multiple tests in single report
Automated H/L flags based on gender & age-specific reference ranges
Structured entry: Test Name, Result, Unit, Reference Range
Billing sync — billed panels auto-populate in report
Professional multi-page PDF with medical formatting
QR-verified reports — patients scan QR to verify authenticity
Report versioning with full edit history
Pathology rate configuration in settings

Module 5 & 6

ECG & X-Ray Management

Diagnostic report generation with image attachments

ECG & X-Ray Features

Daily ECG & X-Ray appointments dashboard with status tracking
Professional reports with Findings & Impression fields
ECG strip image upload — attach scanned ECG strips
X-Ray type selection — Chest PA, Spine, Limbs, Abdomen, etc.
Digital X-Ray image upload & attachment to reports
Referred-by doctor auto-populated from booking
Report versioning with timestamp tracking
Print on letterhead with adjustable margins
Rate configuration for billing auto-fill

Module 7

IPD Management

Complete indoor patient management with ward, bed & billing

IPD Features

Ward & bed management with visual bed grid (Available / Occupied / Maintenance)
Patient admission with type — Emergency, Planned, Referral, Transfer
Daily doctor rounds with vitals, complaints, diagnosis & treatment notes
Itemized charge management — Room, Surgery, Medicines, Lab, Procedures
Insurance & TPA integration — policy, pre-auth, claim tracking
IPD payment tracking — Cash, UPI, Card, Bank Transfer with partial payments
Discharge summary generation with print support
Complete admission timeline — rounds, charges, payments in one view

Module 8 & 9

Nursing Charts & Medicine Administration

IPD sub-modules for round-the-clock patient monitoring

Nursing Charts

Shift-wise vitals recording — Morning, Afternoon, Night
Track: Temperature, BP, Pulse, SpO2, Respiratory Rate, Blood Sugar
Intake/Output (I/O) fluid balance — IV, Oral, Urine, Drain
Pain score & GCS score monitoring for critical patients
Nursing notes field for shift handover observations
Trend charts showing vitals over admission period

Medicine Administration

Doctor-ordered medicine schedule with dosage, frequency & route
Scheduled time slots auto-generated from frequency (BD, TDS, QID)
Administer / Skip / Pending status for each scheduled dose
Nurse attribution — who administered at what time
Skip reason mandatory field for accountability
Active order tracking with start/end date management

Module 10

Pharmacy Management

Complete pharmacy with inventory, billing, GST & loyalty — 12 sub-modules

Pharmacy Features

Medicine inventory with batch, expiry, MRP, purchase price, rack location
GST 2.0 Compliance Center — GSTR-1, GSTR-2A, GSTR-3B registers with health score
Barcode/QR scanner for instant billing — camera-based & USB scanner support
Customer Loyalty program — 1 point per ₹100 spent, credit/udhar tracking
Purchase order management with supplier-wise due tracking
Expiry Return Manager — auto-detect near-expiry stock & create returns
Sale returns & purchase returns with credit note tracking
Duplicate Medicine Analyzer — AI-powered inventory cleanup
7-point Internal Audit Checklist for error-free operations
Professional GST invoices with clinic branding & WhatsApp delivery
Profit & Loss dashboard with date-wise revenue analysis (Admin only)
Bulk CSV import for medicine master data

Module 11

Real-Time Queue Management

Live token-based queue system for all services

Queue Features

Real-time queue dashboard with OPD/USG service filters
Status flow: Waiting → In Progress → Done / Skipped / No Show
Doctor-wise queue filtering & controls — Call Next, Skip, Requeue
Automatic wait-time estimation for every patient
Token status visible on TV Display & patient's mobile
Queue auto-resets daily — fresh tokens every day

Module 12

Smart Billing with GST

Professional invoicing with multi-service support

Billing Features

Sequential invoice numbering (INV-001, INV-002...)
Auto-fills service rates from clinic settings
GST calculation with configurable percentage
Multi-method payment: Cash, UPI, Card, Bank Transfer
Advance payment & due amount tracking
Payment status: Paid, Partial, Unpaid
Staff attribution — 'Billed By' for accountability
Professional invoice print with clinic letterhead
Billing history with search & date filters

Module 13

Live TV Queue Display

Full-screen branded display for clinic TV/monitor

TV Display Features

Full-screen queue display — shows current token & doctor name
Doctor-wise cards with Now Serving & Next In Queue
6 color themes — Dark Teal, Deep Blue, Purple, Forest Green, White, Cream
Voice announcements in 7 languages — Hindi, English, Bangla, Tamil, Telugu, Marathi, Gujarati
Health tips ticker & custom clinic announcements
Clinic logo branding on display
TV pairing via 4-digit code — no login needed
Chrome Cast compatible — cast from any device

Module 14 & 15

QR Registration & WhatsApp

Zero-friction patient onboarding & automated notifications

QR Registration

Each clinic gets a unique QR code for reception display
Patients scan QR → fill form → auto-registered with instant token
Collects: Name, Phone, Age, Gender, Address
No manual data entry — works on any smartphone browser
Printable QR poster & downloadable image for sharing

WhatsApp Notifications

Auto appointment confirmation via WhatsApp
Queue position alerts — 'Your turn is next!'
Payment receipt notifications with invoice details
WhatsApp Business API integration with message logs
Configurable triggers — on booking, queue call, payment
Pharmacy invoice WhatsApp delivery with auto PDF cleanup

Module 16 & 17

Patient-Facing Features

No app download, no signup — zero friction for patients

Patient Self-Booking Portal

Guest mode — no account or login required
Step-by-step: Service → Doctor → Date → Book
Supports all services — OPD, USG, Pathology, ECG, X-Ray
Doctor availability, specialization & fee displayed
Instant token after booking

Mobile Queue Tracking

Live queue position via QR scan or phone number
Current token, patients before you, estimated wait time
Auto-refresh every 30 seconds
Public page — works on any smartphone browser

Module 18 & 19

Analytics & Patient Register

Data-driven insights & central patient database

Analytics Dashboard

Revenue dashboard: Total, Collected, Pending with date ranges
Service-wise & doctor-wise revenue breakdown
Appointment status analysis — Completed, Cancelled, No Show
Payment method analysis & peak hours chart
Doctor performance table & patient analytics
Doctor-wise patient analytics with trends

Patient Register

Searchable database — name, phone, patient ID
Complete patient profile with medical history
Cross-department visit timeline — OPD, USG, Lab, ECG, X-Ray
Upload patient documents & external reports
Patient-wise billing history with payment status
Quick registration & edit with audit trail

Module 20

Patient Feedback System

Smart review routing to boost Google ratings & capture private improvement insights

Feedback Features

Dual-path routing — happy patients (4-5★) redirected to Google Reviews
Low ratings captured privately — protect your online reputation
Configurable star threshold — set routing cutoff per clinic
Auto-triggered via WhatsApp after OPD billing or IPD discharge
Feedback dashboard with average rating, trends & resolution tracking
Patient-wise feedback history with status — New, Resolved, Google Routed
Shareable feedback link — works on any device, no login required
Resolution notes & staff attribution for internal tracking

Module 21

Free Tools for Doctors

Public, no-signup utilities to attract & convert clinic owners

Free Prescription Generator

Public tool at /tools/prescription-generator — zero signup required
Doctors create branded prescriptions in under 60 seconds
Multiple professional templates with letterhead & signature
Separate searchable medicine library with 2.5 Lakh+ Indian medicine records
Download as high-quality A4 PDF or print directly
Anonymous usage telemetry tracked in Master Admin dashboard
SEO-optimized — drives organic traffic & lead generation

Quotation System

Generate branded equipment & service quotations for prospects
Auto-calculated subtotal, discount, GST (18%) & grand total
Multi-line items with description, quantity & rate
Professional PDF export with clinic letterhead
Save quotations for follow-up tracking
Share via WhatsApp or download for email delivery

Module 22

Built-in Blog & Content CMS

SEO-driven inbound marketing engine inside the platform

Blog Platform

Public SEO blog at /blog with category & author pages
Master Admin CMS — write, edit, publish posts inside the app
Invited authors with role-based publishing permissions
Cover images, excerpts, reading time & related posts
Auto-generated sitemap.xml for Google indexing
Reading progress bar & SEO preview panel for each post

Blog Analytics

Telemetry events pushed to GTM dataLayer for funnel tracking
Per-post analytics in blog_analytics_events table
View counts, read-completion rate & traffic sources
SEO Audit page in Master Admin — detect missing meta, alt text, slugs
Built-in canonical tags, JSON-LD & Open Graph for every post

Module 23

Clinic Website Builder

Every clinic gets a public, SEO-ready website — zero design skills needed

Website Features

Public clinic website at custom slug — share with patients
Premium DM Serif Display + Inter typography pairing
Auto-populated services, doctors, timings & contact info
Hero, About, Services, Doctors & Contact sections
Clinic logo & branding pulled from settings automatically
Live preview panel before publishing
Mobile-responsive & fast-loading for SEO ranking
Direct booking link integrated with patient portal

AI-Enhanced Branding

Gemini-powered logo enhancement & background removal
Doctor signature cleanup for professional reports
Consistent brand identity across website, prints & WhatsApp
Customizable color themes matching clinic identity

Module 24 & 25

Doctor Accounting & Referral Management

Track doctor settlements & referral commissions automatically

Doctor Accounting

Per-doctor earning ledger — consultation, procedure & sharing splits
Configurable revenue-share percentages per doctor
Date-range settlement reports with downloadable PDF
Doctor-wise patient analytics restricted to assigned patients only
Pending vs paid settlement tracking with payment notes
Print-ready settlement statements with clinic letterhead

Referral Management

Maintain referring doctor & agent registry per clinic
Auto-attribute commissions when referred patient is billed
Configurable commission rates — flat or percentage
Commission ledger with paid / pending status
Generate professional commission receipts for payouts
WhatsApp commission statements directly to referrers

Module 26

Pharmacy Online Store

Public storefront for your pharmacy — guest COD orders with realtime alerts

Storefront Features

Public store at /store/:slug — share link on WhatsApp & social
Guest checkout with Cash-on-Delivery — no login required
Live medicine catalog auto-synced with pharmacy inventory
Search, category browse & medicine details with MRP
Customer cart with delivery address capture
Realtime new-order alerts for pharmacy staff
Order status timeline — Placed → Packed → Out for Delivery → Delivered
Order history & customer loyalty integration

Order Workflow

Pharmacy receives instant notification on new order
One-tap order acceptance & status updates
Auto-generates GST invoice on order completion
WhatsApp invoice delivery to customer with PDF
Inventory auto-decremented post delivery

Module 27 & 28

MIS Reports & Wallet

Executive reporting plus transparent usage-based billing

MIS Reports

Management Information System dashboard for owners
Daily / monthly / yearly revenue & footfall reports
Service-wise, doctor-wise & department-wise breakdown
Collection vs pending receivables with aging analysis
Export to PDF / Excel for board meetings & accountants
Date-range comparison — month-over-month growth trends

Wallet & Subscription

Prepaid wallet balance — recharge anytime via secure payment gateway
Transparent per-usage deduction with daily de-duplication
18% GST explicitly calculated & shown on every recharge
Subscription expiry alerts in dashboard header (pg_cron)
Master Admin quick-extend tooling for instant top-ups
No hidden charges, no surprise invoices — full ledger view
Contact our team to get a tailored plan for your clinic

Module 29 & 30

Multi-Branch & HR Management

Scale from single clinic to chain — manage staff & branches from one login

Multi-Branch Hierarchy

Parent clinic → unlimited child branches architecture
Switch between branches from a single owner login
Consolidated reports across all branches for HQ
Per-branch staff, doctors, services & inventory isolation
Shared patient registry across branches (optional)
Branch-wise revenue analytics & comparison dashboards

Human Resources

Separate workflows for medical (doctors) vs non-medical staff
Staff onboarding with role assignment & module permissions
6 user roles — Owner, Admin, Doctor, Receptionist, Pharmacy, Staff
Granular sidebar module permissions per staff member
Staff activity tracking with 60-second polling
Master Admin password reset for locked-out users

Module 31 & 32

Push Notifications & Email Infrastructure

Multi-channel patient & staff communication

Push Notifications

Web push notifications for staff — new appointments, orders, alerts
Permission prompts integrated into PWA install flow
App update broadcasts from Master Admin to all clinics
Real-time new-patient registration alerts to reception
Pharmacy realtime order alerts via push
Per-event tracking & delivery analytics

Email Infrastructure

Custom email domain support per clinic (with DNS setup)
Transactional email templates — invoices, reports, receipts
Auth emails — verification, password reset, magic links
Email queue with retry logic & suppression list handling
One-click unsubscribe compliance for marketing emails
CC routing rules for owner visibility

Module 33

WhatsApp Marketing Campaigns

Targeted promotional broadcasts to grow patient engagement

Campaign Features

Group-targeted promotional broadcasts to patient segments
Schedule campaigns for future delivery (pg_cron 5-min scheduler)
Filter audiences by service, doctor, last visit, age group
Template library — health camps, offers, festival greetings, recall
Delivery analytics — sent, delivered, read counts
Dual API infrastructure — XpressDigital (transactional) + Interakt (campaigns)
Opt-out management & DND compliance

Demo Mode & Sales Tools

Pre-populated demo accounts for prospect walkthroughs
Anonymous demo event tracking for conversion analytics
Auto-cleanup on demo logout — fresh slate every session
Master Admin lead capture forms with city-wise targeting
Master Admin clinic impersonation for support troubleshooting

Module 34

Backup, Restore & Data Safety

Enterprise-grade data protection for every clinic

Backup System

On-demand full clinic backup with one click
Scheduled daily auto-backups (12 AM IST cron)
Dependency-aware cascading restore — preserves table relationships
Download backup archives for off-site storage
Per-clinic isolated backups with RLS enforcement
Restore preview before commit — safety-first design

Data Integrity Guards

Application-level cascade deletes via edge functions
DELETE keyword confirmation for patient record removal
Save-First constraint — DB save before Print/WhatsApp unlocks
Send-and-delete protocol for WhatsApp PDFs (zero storage bloat)
Activity log with 7-day rolling retention & merge tracking
IP address logging on every audit event

Security

Audit Logs & Compliance

Complete activity trail for every action in your clinic

Audit Trail Features

Every create, update, delete action logged with timestamp
User attribution — who did what and when
Table-wise filtering — track changes on patients, billing, prescriptions, etc.
Old data vs new data comparison for every edit
IP address logging for security investigations
Date range filtering & search functionality
Clinic-level isolation — each clinic sees only their logs
Essential for NABH compliance & legal protection

Admin

Settings & Staff Management

Complete clinic configuration & role-based access control

Configuration

Clinic profile — Name, Address, Phone, Email, GST, Logo
Service toggle — Enable/disable OPD, USG, Pathology, ECG, X-Ray
Rate configuration for every service & sub-type
Doctor management — specialization, schedule, fees
Staff accounts with granular module-level permissions
TV Display, WhatsApp & backup configuration
Pharmacy settings — invoice header, GST, drug license
Pathology settings — test panels, reference ranges

Role-Based Access

Admin

Full control — staff, doctors, billing, analytics, pharmacy P&L, all settings

Doctor

Appointments, queue, prescriptions, reports, patient analytics, personal website

Receptionist / Staff

Appointments, queue, billing, registration, pharmacy sales — admin-controlled modules

Extras

Platform Highlights

Everything that makes SmartClinic stand out

Installable PWA

Install as mobile/desktop app from browser — no app store. Works offline.

Enterprise Security

Role-based access, audit logs, data encryption, clinic-level isolation.

Professional Printing

All reports & invoices support letterhead mode with configurable margins.

Version History

Every prescription & report edit archived with timestamp & editor.

Multi-Branch

Scale from 1 clinic to unlimited branches with shared patient data.

Backup & Restore

On-demand & scheduled backups with one-click restore.

GST Compliance

Complete GST tracking across billing & pharmacy with GSTR reports.

Barcode Integration

Camera & USB barcode scanning for pharmacy and inventory.

QR Report Verification

Patients verify report authenticity by scanning QR code on printed reports.

Why Choose SmartClinic India?

Zero friction — no app download, no signup for patients

TV Queue Display with 7 languages & 6 color themes

5 report types — OPD Rx, USG, Pathology, ECG, X-Ray

Full IPD — wards, beds, rounds, nursing charts, medicine admin

Complete Pharmacy — inventory, GST 2.0, loyalty, barcode scanner

Scale from 1 clinic to unlimited branches seamlessly

WhatsApp notifications for booking, queue & payments

Audit logs, version history & NABH-ready compliance

Pharmacy Brochure

Detailed 12-module pharmacy management guide with GST compliance & loyalty

Pathology Brochure

30+ test panels, sample CBC/LFT reports & QR-verified report system

Ready to Digitize Your Clinic?

Start your free trial today. No credit card required.

SmartClinic India

All-in-one Smart Clinic Management Platform

contact@smartclinicindia.com