1-click video call from OPD
Start a secure HD video consultation directly from the patient's row in the OPD queue.
Telemedicine for Indian clinics
Video Consultation Software for Doctors in India
Consult patients online from your OPD queue. They join from a WhatsApp link without any app, and you write the prescription on the same screen while the call is running.
No credit card required · Works on mobile, tablet and desktop
Video Consultation · Rahul Kumar LIVE 04:32
℞Write Rx
Diagnosis
Tab. Paracetamol 650
Cap. Pantoprazole 40
Advice
Save & Send on WhatsApp
Join link sent
via WhatsApp · no app
CBC_Report.pdf
Shared by patient
0
Apps for patients to install
1-click
Call from the OPD queue
24 hrs
Patient link validity
15 MB
Reports patients can share
What is video consultation software?
Video consultation software lets a doctor see and talk to a patient over a secure video call instead of an in-person visit. SmartClinic India's Video Consultation is built into its clinic management software, so the call starts from the patient's OPD entry, the prescription is written during the call, and the visit is saved to the patient's record — with no app for the patient to install.
Everything you need for online consultations
Designed around how Indian clinics already work — OPD, prescriptions and WhatsApp.
Split-screen prescription
Video on one half, prescription form on the other — write and save the Rx during the call.
No app for patients
Patients join from a WhatsApp link in any mobile or desktop browser. Nothing to install.
Stable calls & Rejoin
Calls keep running while you save prescriptions or switch pages. Dropped? Rejoin the same room in one tap.
Patients share reports
Patients send photos or PDFs during the call; files are saved to the clinic's Google Drive.
Call duration log
Every consultation is logged with start, join and end time, plus a completed badge in OPD.
WhatsApp link & Rx
Send the join link via Meta API or WhatsApp Web, then share the prescription on WhatsApp.
Secure by design
Signed patient links valid for 24 hours, short-lived server-side room tokens and a full audit trail.
Simple for doctors. Even simpler for patients.
For doctors
- 1-click call from the OPD queue
- Split-screen video + prescription
- Call stays live while saving or switching pages
- Patient Files with instant alert
- Completed badge with duration in OPD
For patients
- Join from a WhatsApp link
- No app download or account
- Clinic branding they recognise
- Send reports as photo or PDF
- Rejoin anytime within 24 hours
How online video consultation works
Step 1
Register the patient in OPD
Book or register the patient as usual and choose the doctor. Nothing new for your front desk.
Step 2
Doctor clicks Video Call
A secure room opens. Send the join link on WhatsApp via Meta API or WhatsApp Web in one click.
Step 3
Patient taps the link
A page with your clinic logo and doctor name opens in the browser — no app, no sign-up.
Step 4
Consult, prescribe, share
Write the Rx in split-screen, save it and send it on WhatsApp. The call duration is logged.
Who uses online video consultation?
General physicians
Review follow-ups, lab results and chronic conditions without a clinic visit.
Psychiatry & counselling
Private, comfortable sessions from home with continuity of care.
Specialists
Give second opinions and post-procedure reviews to patients in other cities.
Rural & elderly patients
Reach patients for whom travel is costly, tiring or difficult.
SmartClinic India vs generic meeting apps
Why a clinic-connected video call saves time on every consultation.
| Capability | SmartClinic India | Generic meeting app |
|---|---|---|
| Starts from the patient's OPD entry | ||
| Prescription written on the same screen | ||
| Patient joins from WhatsApp, no app | Varies | |
| Clinic logo and doctor name on join page | ||
| Patient reports saved to their file | ||
| Call duration logged automatically | ||
| Rx sent on WhatsApp after the call |
Private and secure by default
Patient links, room access and shared files are locked down, and every consultation is recorded for your clinic.
Signed patient links
Each link is unique and expires after 24 hours.
Short-lived room tokens
Issued on the server for every join.
Files in your Drive
Shared reports go to your clinic's Google Drive.
Full audit trail
Start, join, end time and duration logged.
Video consultation FAQs
Does SmartClinic India support online video consultation?
Yes. SmartClinic India includes a built-in Video Consultation module. Doctors start a secure video call from the OPD queue, and patients join from a WhatsApp link in their browser.
Does the patient need to install an app for the video call?
No. The patient taps the join link and the call opens in Chrome, Safari or any modern mobile or desktop browser. No app download or sign-up is needed.
Can the doctor write a prescription during the video call?
Yes. Click Write Rx and the screen splits — video on one half, prescription form on the other. Save the prescription and send it to the patient on WhatsApp.
What is the best video consultation software for doctors in India?
For Indian clinics, the best option is one that is built into the clinic's OPD, prescription and billing workflow, works on WhatsApp and needs no patient app. SmartClinic India offers all three in one login, so the call, the prescription and the patient record stay together.
How is this different from using Zoom or Google Meet for consultations?
Generic meeting apps are not connected to your patient records. In SmartClinic India the call starts from the patient's OPD entry, the prescription is written on the same screen, reports shared by the patient are saved to their file, and the call duration is logged automatically.
What happens if the video call disconnects?
The call keeps running while you save prescriptions or switch pages. If it drops, the doctor and patient can rejoin the same room using the Rejoin button; patient links stay valid for 24 hours.
Can patients share reports during the video consultation?
Yes. Patients can send photos or PDFs (up to 15 MB) during the call. The doctor sees them under Patient Files, and they are saved to the clinic's connected Google Drive.
Is the video consultation secure?
Yes. Each patient link is signed and expires in 24 hours, room tokens are issued server-side and short-lived, and every consultation is logged with start time, end time and duration.
Which doctors and clinics use online video consultation?
It suits general physicians for follow-ups, psychiatrists and counsellors, dermatologists reviewing progress, specialists giving second opinions, and any clinic serving rural or elderly patients who find travel difficult.
How do I enable Video Consultation for my clinic?
Contact SmartClinic India support to activate the Video Consultation module for your clinic. Once enabled, a Video Call button appears on every patient in OPD Management.
Start consulting patients online today
Video consultation, OPD, prescriptions, billing and WhatsApp — together in SmartClinic India.